Apparent lack of leadership in this location. Always dirty , and broken equipment. Also , the second year of this free child daycare they offer pushed me away as the groups would hog entire sections of the gym. Hesitation to leave and join another nearby gym up the hill, but so grateful I did. Do yourself a favor and avoid this crumbling brand.
WHEN WANTING TO SUSPEND OR CANCEL MEMBERSHIP - YOU CANT JUST EMAIL OR PHONE THE COMPANY.
YOU MUST SEND A CERTIFIED LETTER TO PLANET FITNESS WITH YOUR REQUEST. THIS IS A WASTE OF MONEY & TIME.
MOREOVER PLANET FITNESS WILL NOT PRORATE YOUR MONTHLY PAYMENT AND WILL CHARGE THE ENTIRE MONTH IF YOU CANCEL 1 DAY AFTER THEIR BILLING CYCLE.
COMMUNICATIONS WITH CORPORATE HQ, WHO MAKE THEIR POLICY, IS IMPOSSIBLE BECAUSE THEY PROVIDE NO ABILITY TO DO SO ON LINE.
THIS IS VERY DISAPPOINTING AND NOT CUSTOMER FRIENDLY.
0
This gym is awesome. Everything is so clean. The manager, Dave, is great. He greets everyone by name. The hydro massage is the best.
a week ago0
Apparent lack of leadership in this location. Always dirty , and broken equipment. Also , the second year of this free child daycare they offer pushed me away as the groups would hog entire sections of the gym. Hesitation to leave and join another nearby gym up the hill, but so grateful I did. Do yourself a favor and avoid this crumbling brand.
4 months ago0
The staff are welcoming, the gym has great equipments and is always very clean! Highly recommend!
a month ago0
WHEN WANTING TO SUSPEND OR CANCEL MEMBERSHIP - YOU CANT JUST EMAIL OR PHONE THE COMPANY. YOU MUST SEND A CERTIFIED LETTER TO PLANET FITNESS WITH YOUR REQUEST. THIS IS A WASTE OF MONEY & TIME. MOREOVER PLANET FITNESS WILL NOT PRORATE YOUR MONTHLY PAYMENT AND WILL CHARGE THE ENTIRE MONTH IF YOU CANCEL 1 DAY AFTER THEIR BILLING CYCLE. COMMUNICATIONS WITH CORPORATE HQ, WHO MAKE THEIR POLICY, IS IMPOSSIBLE BECAUSE THEY PROVIDE NO ABILITY TO DO SO ON LINE. THIS IS VERY DISAPPOINTING AND NOT CUSTOMER FRIENDLY.
a month ago0
Very clean. Great equipment. The Staff is great. All the way around a great experience.
2 months ago